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Best Plumbing, Heating and Cooling LLC.

"SIMPLY THE BEST"

BEST PLUMBING, HEATING & COOLING LLC.

VAUGHN RUSSELL (FOUNDER/PRESIDENT)

Best Plumbing, Heating, and Cooling LLC is a family company, servicing the Western Panhandle of Nebraska since July of 2012. Based in Sidney, Nebraska, we value small-town hospitality and make it our mission to provide friendly service that is backed by the modern technology, equipment and experience to meet your needs.

We have over 25 years of experience in the field, backed by schooling, technical training, and led by multiple Master Plumbers and Certified HVAC and Refrigeration Technicians. We pride ourselves on quality work done right the first time, just as we’d do for our own families.

Our 7 convenient locations in Bayard, Bridgeport, Chappell, Kimball, Ogallala, Sidney, and Scottsbluff means that we’re always nearby to get to work quickly where we’re needed most. Whether you’ve been a loyal customer or you’re checking us out for the first time, we welcome you to our family.

Locally Owned and Operated

SEVEN LOCATIONS

  • Phone Number: 308-262-4061
  • Address: 334 Main Street – Bayard NE 69334
  • Phone Number: 308-262-4061
  • Address: 1019 Main Street – Bridgeport NE 69336
  • Phone Number: 308-874-2378
  • Address: 738 2nd Street – Chappell NE 69129
  • Phone Number: 308-235-8324
  • Address: 301 South Webster – Kimball NE 69145
  • Phone Number: 308-284-4822
  • Address: 712 W First Street – Ogallala NE 69153
  • Phone Number: 308-633-2378
  • Address: 827 W 27th – Scottsbluff NE 69361
  • Phone Number: 308-254-2378
  • Address: 2044 Illinois Street – Sidney NE 69162

WE PRIDE OURSELVES IN THE BEST CUSTOMER SERVICE

Best Plumbing, Heating and Cooling LLC
4.8
Based on 34 reviews
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Erika Gabel
Erika Gabel
2020-07-26T16:24:55+0000
We had a gentleman come look at our main drain as it kept overflowing. He was very kind and kept me in the loop!
Colleen Colern Frazier
Colleen Colern Frazier
2020-07-26T13:49:32+0000
Employees are friendly and knowledgeable
Shari Makey
Shari Makey
2020-07-26T03:07:37+0000
Exceptional customer service!!Our AC quit working on a Saturday (of course). After finding local repair companies, I... called the after hours line at Best. I spoke with an extremely friendly and helpful female. She said she could get a technician to our house within an hour (not days of waiting at home between the hours of 1 to 5)! As soon at the tech was on his way, I got a text message that stated he was on his way, a picture to identify who was showing up, his customer rating, and a number to call with any concerns. As a first time customer, this text was a huge win, and he hadn't even arrived yet. George arrived within minutes of the notification. He was very professional, honest and efficient. My husband and I were very pleased with our choice to use Best Plumbing, Heating and Cooling for our repair needs!read more
Julie Kizzire
Julie Kizzire
2020-07-08T21:06:41+0000
The crew does a fast and efficient job!
Shannon Wilde
Shannon Wilde
2020-07-08T18:05:01+0000
I live in a rental property and have used Best several times. Every single time they are Johnny on the spot, very... courteous and professional, and they really care about doing the job right and getting it done as quickly as possible. They’re courteous of the property and although I have never had to pay for the service, it’s always been at the discretion of my landlord, the other aspects that I have dealt with have always been 100% satisfactory. The technicians, the office staff, and the dispatch personnel really know their business!read more
Amereena Bunner
Amereena Bunner
2020-07-08T18:04:19+0000
Absolutely great people! They work around your schedule are courteous and reasonably priced! Won’t go anywhere else!
Harold Stuart
Harold Stuart
2020-07-08T18:02:52+0000
Top notch service would recommend to everyone.
Shaunna Mashek
Shaunna Mashek
2020-07-08T17:55:50+0000
Jeff was so great to work with when our freezer went out after hours he went to the store got us a new one brought it... over and installed it!! Couldn’t ask for better service!read more
Sandy Kahrs Nelson
Sandy Kahrs Nelson
2020-07-08T17:17:53+0000
We bought a new furnace and had new duct work installed last year and an AC unit this year from BEST. Extremely happy... with everything from the management, sales people, front desk, installers and technicians. very professional and courteous! Great work ethic and products are top of the line! Have given many recommendations to friends 😁read more
Brenda Harris
Brenda Harris
2020-07-08T16:13:00+0000
BEST plumbing and heating sold us a dishwasher. The customer service was excellent and the tech that installed it... was very professional, and efficient. He did an excellent job in a timely manner. Haven’t had any trouble with the dishwasher. Price was reasonable as well. Would recommend Best to anyone that has a plumbing and heating or appliance purchase need.read more
Wendy Childers
Wendy Childers
2020-07-08T15:46:39+0000
Friendly staff. prompt service. We had a new furnice/ aircond unit put in last summer. The gentleman who put it in took... pride in his work ( sometimes a hard quality to find these days) It ran great all summer. When I switched to heat in the fall the unit did not run right....so I called Vaughn and he sent another young man ( also with a good work ethic) who checked everything out.. it ended up being a simple fix and he had it up and running. I have used Best for several years.. I have been very pleased with their work and their work ethic..read more
Jodi Saunders Harms
Jodi Saunders Harms
2020-07-08T15:43:17+0000
Best has done a couple different jobs for us, and we have been pleased every time.
Mindy Butts
Mindy Butts
2020-07-08T15:39:48+0000
We needed a new heater and AC installed. We received a few quotes for what we needed. Installation was done quickly and... made sure everything was working properly. We have had the new furnace for a few years now and it still is running smoothly. Everybody was super nice to us and made sure we knew what was being done at all times.read more
Candy Christensen
Candy Christensen
2020-07-08T15:16:06+0000
Does a wonderful job!!! And also excellent customer service!!!
Chantal Harms
Chantal Harms
2020-07-08T14:55:32+0000
Jeff from the Chappell location is amazing. Great at answering questions and getting things done in a timely matter!!... You rock Jeff!!read more
Tanya Farrenkopf
Tanya Farrenkopf
2020-07-08T14:47:27+0000
Very kind and knowledgeable
Kyla Glanz Cotant
Kyla Glanz Cotant
2020-07-08T14:42:37+0000
Knowledgeable staff, friendly and professional service, great all around company!
Thomas Crose Sr.
Thomas Crose Sr.
2020-06-22T22:07:22+0000
they are prompt and reliable, text me when they were on their way,and who the tech was, and fix the problem in a short... time, thanks guys,read more
Sheila Becker
Sheila Becker
2020-04-17T20:23:12+0000
Would like to say that the service and friendliness of Ernie and Tyson the last couple of days was absolutely awesome!... They were very nice and did a great job! Thanks so much! Kimball, Ne.read more
Jen Talavat
Jen Talavat
2020-03-23T20:00:22+0000
There was a plumber that came over that never finished the job an then when we called them back all he seemed to be... able to do is trash mouth us for him wanting to go home an come back the next day. Would never do business with jamy Lamont.read more
Tasha Huck
Tasha Huck
2020-03-03T18:18:48+0000
We have had a plumber from another business stop by to figure out our plumbing issues. We never knew when he was going... to stop by and nothing got fixed. Tried calling and never got a return phone call. We called Best plumbing and we received a text notification when they would be arriving. They were on time and did an amazing job. Our problem is fixed and we will not be calling any other plumber again. Thank you for all your work. We are very happyread more
Nicki Fornander
Nicki Fornander
2019-07-11T17:15:43+0000
We have a geothermal cooling/heating unit which is not typical for this area.The cooling system stopped cooling and... Alex was the technician sent to our home. He was very through checking the entire unit to determine what the issue was.Fantastic service from a very kind and polite young man! He has set the standard of what great customer service should look like!Thank you!read more
Anthony Lechman
Anthony Lechman
2019-01-20T15:19:34+0000
We had some work done at the church. This is the highest priced bill that I've seen for such a little amount of work. ... I will make sure we or anyone I know never uses them again.read more
Judy Frickey
Judy Frickey
2019-01-13T03:47:14+0000
Best is the best.Andrew G. has been the kindest caring professional staff to me.I have a new hot water heater im... pleased with.Id have him back in a heart beat.5 stars.read more
Pam Blake
Pam Blake
2018-12-19T03:24:15+0000
this company is the greatest. Andrew Gosselin is terrific. he will go out of his way to get the job done, he is... extremely polite and caring to his customersread more
Karen Stone
Karen Stone
2018-07-30T22:24:50+0000
They could expand all the way to the Gulf Coast
Jenn Uhrig
Jenn Uhrig
2018-05-04T01:29:03+0000
I've always had a good experience with BEST. They are always friendly and get the job done right!
Jean Doutt-Baker
Jean Doutt-Baker
2018-03-14T20:40:07+0000
Krista Dandridge
Krista Dandridge
2014-09-11T19:01:46+0000
They charged us for 2 hours that they WEREN'T EVEN HERE for. Called multiple times to complain, finally got a hold of a... manager and all they would say is that we were lying to them and that their person left at X time and that's what we go by. They wouldn't budge on the price so we have to pay for these "extra" hours for non service that we shouldn't have to be paying for. We even called for an estimate and they charged us double for what they estimated it. GO SOMEWHERE ELSE, THEY RIP PEOPLE OFFread more
Josh Rose
Josh Rose
2014-01-18T21:24:52+0000
Larry Bruce
Larry Bruce
2014-01-18T06:45:59+0000
Merle Russell
Merle Russell
2014-01-18T01:19:52+0000
There service was out of this world I liked the honesty and integrity of the tech that came to my home and fixed my... water softener furnace and then that leaky faucet thanks slit guys you saved the dayread more
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